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Lab Testing & Scheduling Support

We’re here to help guide you through lab testing!Primary Care Lab TestingIf you need help scheduling labs ordered by your primary care pro...

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Written by Regina Rovira

We’re here to help guide you through lab testing!

Primary Care Lab Testing

If you need help scheduling labs ordered by your primary care provider, our Member Support team is happy to assist.

You can reach Member Support by:

  • Messaging directly through your Vitable App

  • Calling 484-416-0769

Our team can help answer questions, review next steps, and provide guidance on your primary care lab orders.

TB Testing for Pre-Employment or Employment

For TB tests required for pre-employment or employment purposes, scheduling works a bit differently.

While we can issue lab vouchers, we do not have access to our lab partners’ scheduling systems and are unable to schedule appointments on your behalf.

Please use the instructions below based on the voucher you received:

If You Received a LabCorp Voucher

  • Use the LabCorp location finder to find the closest facility

  • Schedule your appointment online or

  • Call the LabCorp location directly to book

If You Received a Quest Diagnostics Voucher

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