If your circumstances have recently changed — such as a new job, loss of coverage, marriage, or another major life event — you may qualify to update your membership outside of the standard enrollment period. Follow the steps below to submit a Qualifying Life Event (QLE) through your Membership Dashboard.
Log in to your account: Use the following link to access your Membership Dashboard: https://app.vitablehealth.com/
Verify your login: Enter your phone number. You’ll receive a one-time password (OTP) to complete sign-in.
Submit your event: Scroll to the bottom of your dashboard and click “Submit a Qualifying Life Event.”
Select your qualifying event: Choose the option that applies to you. If none fit exactly, select “Other” and provide a detailed explanation of your situation.
Need help deciding? If you’re unsure which category applies to you, refer to the following article for guidance: What is a qualifying event?
Need More Help?
If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:00 PM EST. You can reach us through the following contact methods:
📞 Call: (484) 416-0769
💬 Chat: Through the Vitable app
📧 Email: support@vitablehealth.com
We’re here to support you every step of the way!