You can make changes to upcoming orders by logging into your account or via the Vitable app.
If you’d like support with this, please contact us before your upcoming invoice date. Our team is available to assist during business hours (Monday to Friday, 9am–5pm AEST).
Once an order has been confirmed, we’re unable to make changes or cancel your pack. Personalised orders move quickly into our automated manufacturing process, and once production begins, it cannot be paused or stopped. If you’re on a subscription, we recommend reviewing or cancelling your order before your next auto-renewal date to avoid unwanted charges.
How to cancel or make changes to your upcoming order: