We work hard to ensure your order arrives as quickly and safely as possible.
Once your order is paid, your personalised pack is then made to order, just for you! This process typically takes up to 3 business days. Please be aware that during sales or public holidays, manufacturing timeframes may be affected by delays of a few days and can take up to 5 business days.
After your order has been manufactured and is ready to be picked up, you’ll receive an email containing your tracking details. Be sure to check your emails' junk/spam/promotions folders as they can sometimes end up here.
Please note: It can take up to 48 hours after you receive your shipping email for your tracking details to be activated by the courier.
Once your order is ready for dispatch, our average delivery times below are as follows:
Australia: | Metro: 3 - 5 business days Regional: 4 - 7 business days* (Allow between 4 - 10 business days for WA) |
International: | New Zealand: 7 - 12 business days |