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How long does it take for my order to arrive?

Updated over a week ago

We work hard to ensure your order arrives as quickly and safely as possible.

Personalised Packs

  • Processing & Manufacturing: Once payment is made, your pack is made-to-order. This typically takes up to 3 business days.

    • During sales or public holidays, this may extend up to 5 business days.

  • Delivery Times (after dispatch):

    • Australia:

      • Metro: 3–5 business days

      • Regional: 4–7 business days

      • WA: 4–10 business days

    • International:

      • New Zealand: 7–12 business days

      • Singapore, Hong Kong, Malaysia, Philippines: 10–12 business days

      • United Kingdom: 10–14 business days

One-Off Orders (outside of your subscription)

  • Processing: One-off products are aimed to be shipped the next business day.

  • Delivery Times (after dispatch):

    • Australia: 1–4 business days (on average)

    • International: Follows the same timelines as above

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