At Vitable, we understand that everyone's health needs are unique and can change over time. That's why we offer fully flexible subscriptions, allowing you to edit or skip your next order, cancel or resume your subscription at any time to suit your needs. You can access your account anytime, by signing into the Vitable App or web-browser here.
Cancelling Your Subscription
If you'd like to cancel your subscription, you can follow these simple steps below:
Sign in to the Vitable App
Click on More
Select Account Details
Select the Pause Subscription button and follow the prompts
Once completed, you’ll receive a confirmation email to say your account has been successfully paused. This means your account is cancelled and no orders can be placed.
**If you are not currently using the app, please click on the link here to log in. Once logged in, scroll down and select 'Pause Subscription'.
REMINDER: Please note that pausing your subscription is the same as cancelling and no orders can be placed while your subscription is in this status.
Edit Your Next Order Date
If you need more time to get through your vitamins, we recommend editing your next order date. You can easily do this through the Vitable App or logging into your Vitable account.
Reactivating Your Subscription
When you're ready to restart your vitamin routine, you can log into the App and select Review and Resume plan.