Can I Set My Vitl Subscription Billing to a Specific Calendar Date?
Introduction
Understanding your Vitl subscription's billing cycle and options for managing renewal dates can help you better plan your payments. This article walks you through Vitl's 28-day subscription cycle, why fixed-date renewals aren't supported, and explains how you can manually adjust renewal dates using pause and resume functions.
How the 28-Day Billing Cycle Works
Vitl subscriptions operate on a consistent 28-day renewal cycle. This means:
Charges are automatically processed every 28 days based on your initial billing date.
Because this cycle doesn't align with the calendar month (which may have 28, 30, or 31 days), renewal dates will shift slightly over time rather than falling on the same day each month.
This structure ensures predictable intervals for billing but means it’s not possible to permanently fix renewals to a calendar date, like the 31st of each month.
Adjusting Your Renewal Date
Although specific calendar-date renewals are not supported, Vitl offers flexibility through the pause and resume features of your subscription. Here’s how:
Pausing Your Subscription: You can pause your subscription at any point to delay the next renewal.
Resuming Your Subscription: After pausing, resume your subscription to reset the billing cycle. The new cycle will begin when the subscription is resumed.
For example, if you’d like the next renewal to occur closer to a specific date (e.g., the 16th of the month), you can pause the subscription and then resume it on or near that desired date. Keep in mind that subsequent renewal dates will still follow the 28-day cycle from the new start date, so future renewals may not align perfectly with your target date.
Frequently Asked Questions (FAQs)
Why can’t Vitl support renewals on a fixed calendar date (e.g., the 16th of every month)?
Subscriptions are structured around a 28-day cycle to ensure regular, predictable billing intervals. As a result, specific calendar-date renewals are not feasible, since calendar months vary in length.
Can Vitl align my payments to a specific timeframe like the end of a month?
While you can’t set permanent calendar-date renewals, you can use the pause and resume method to align the next renewal date with your preferred timeframe. However, subsequent renewals will continue following the 28-day cycle.
Key Takeaways
Vitl subscriptions renew automatically on a 28-day cycle, which does not support fixed calendar dates.
You can adjust your renewal timing manually using the pause and resume features for one-time alignment with a specific date.
Future renewals will continue following the 28-day cycle from the adjusted date.
If you have further questions or need assistance, feel free to contact Vitl's support team.