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How to contact Vitl

How to contact us via email, messenger and telephone

Bella Elwes avatar
Written by Bella Elwes
Updated over 2 weeks ago

Our Customer Delight Team is available Monday - Friday from 6am - 5.30pm (except public holidays). When contacting us, please include your order number if available and the email address or delivery postcode associated with your Vitl account if you have one. This will help us to answer your query more quickly.

Live chat

You will be able to see the messenger widget on the bottom right of the Vitl website:


Our team will typically respond within a few hours. If you need to leave the messenger screen, don't worry. Just leave your email address and you'll receive a reply via email.

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