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Forgotten password

The steps to follow when you have forgotten your password

Updated over 3 weeks ago

Here are the steps to follow when you have forgotten your password. Make sure you have access to the email address you used for your registration:

1- Go to the website and click on the picto at top right.

2- Click on "Personal Account".

​3- Enter your email and Validate.

3- Click on "Reset your password" and Validate.

4- A verification code has been sent to the email address you used for your registration. Copy it and paste it in the field provided for this purpose. Enter a new password and Submit.

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