Clients who do not hold a valid Australian Medicare card can still access pathology through the Vively Practitioner Platform.
While they are not eligible for Vively's Medicare-supported Baseline Health Check pathway, they can still complete the same Baseline Health Check through the private-pay pathway.
This means practitioners can continue to use the platform regardless of their client's Medicare eligibility. Medicare benefits are generally only available to eligible Medicare card holders.
What changes?
The clinical experience remains largely the same.
Your client will still:
receive a secure referral link
complete any required onboarding
attend a participating pathology collection centre
receive their results in the Vively app
have their results delivered to your Practitioner Dashboard.
The primary difference is the payment pathway.
Cost of the Baseline Health Check
For clients who hold a valid Australian Medicare card and are eligible for the Medicare-supported pathway, the Baseline Health Check is $99.
For clients who are not eligible for the Medicare-supported pathway, the Baseline Health Check is available through the private-pay pathway for $299.
Any applicable fees are clearly presented before testing proceeds.
Can I still add private-pay biomarkers?
Yes.
Whether your client uses the Medicare-supported pathway or the private-pay
pathway, you can still create a personalised pathology request by adding additional private-pay biomarkers or pathology bundles where appropriate.
Does the pathology process change?
No.
The testing experience remains the same regardless of which payment pathway is used.
Once testing has been completed, results are securely delivered to:
your Practitioner Dashboard
your client's Vively app.
Frequently asked questions
Can overseas visitors use Vively?
Yes.
Clients who are not eligible for Medicare can still access pathology through the private-pay pathway.
Can international students use Vively?
Yes.
If they are not eligible for the Medicare-supported pathway, they can still complete pathology through the private-pay pathway.
Do I need to create a different referral?
No.
You create the referral in the same way through the Practitioner Platform.
Where the client is not eligible for the Medicare-supported pathway, the referral proceeds through the private-pay pathway instead.
Will I still receive the pathology results?
Yes.
Regardless of the payment pathway used, pathology results are securely delivered to both:
your Practitioner Dashboard
your client's Vively app.
Practitioner Support
If you're unsure which pathway is most appropriate for your client, we're here to help.
đ§ Email: contact@vively.com.au
Our Practitioner Support team aims to respond as quickly as possible during business hours.