Yes.
Your client can securely access their pathology results through the Vively app.
When those results become available depends on the results release option you selected when creating the referral.
How do clients receive their results?
Vively provides two options for releasing pathology results to your client.
Immediate Release
If Immediate Release is selected, your client automatically receives access to their pathology results as soon as they are released by the laboratory.
At the same time, the results are also made available within your Practitioner Dashboard.
Manual Release
If Manual Release is selected, the pathology results are delivered to your Practitioner Dashboard first.
You can review the results before choosing when to release them to your client through the Vively app.
Practitioners choose this workflow when they would like to discuss the results with their client before they become visible.
Do I need to email the pathology report?
No.
Once results have been released to your client, they can securely access both their pathology results and pathology report directly within the Vively app.
This removes the need to email reports in most situations and helps keep pathology information securely stored in one place.
Can I still download the pathology report?
Yes.
You can download the original laboratory pathology report at any time from the Practitioner Dashboard.
Some practitioners choose to download the report for their own records or to share it with another healthcare provider where appropriate and with the client's consent.
Frequently asked questions
Can I decide when my client sees their results?
Yes.
You can choose between:
Immediate Release – your client receives results as soon as they become available.
Manual Release – you review the results first before releasing them to your client.
Does my client need to create a Vively account?
Yes.
Clients access their pathology results securely through their Vively account and the Vively app.
Can my client download their pathology report?
Yes.
Once results have been released, your client can access their pathology report within the Vively app.
Can I email the report myself?
Yes.
After downloading the pathology report from the Practitioner Dashboard, you may choose to share it with your client or another healthcare provider where appropriate and in accordance with your professional obligations and your client's consent.
However, for most practitioners, the preferred approach is to release the results through the Vively app, allowing the client to access them securely.
Practitioner Support
If you have any questions about releasing pathology results or helping a client access their report, we're here to help.
📧 Email: contact@vively.com.au
Our Practitioner Support team aims to respond as quickly as possible during business hours.