The Chat Page – Your Direct Line to a Vively Dietitian

The Chat page is a unique feature of Vively, providing you with ongoing support and guidance from an expert dietitian to help you on your health journey.

Who Can Access This Feature?

The Chat feature is only available to those who have added it to their membership. If you haven’t yet, you can upgrade anytime through the app—we highly recommend it!

Where to Find the Chat Page

You can access your chat by tapping the Chat tab on the bottom bar of the app.

Who Are You Talking To?

Your chat is connected to your personal Vively Dietitian—an Accredited Practising Dietitian (APD) with the expertise to support you with personalised nutrition and lifestyle advice.

How It Works

Your Vively Dietitian is available 24/7 for messaging, so you can send questions anytime.

They will reply within business hours (Monday–Friday, AEST/AEDT) and aim to respond within 24 hours during this period.

Feel free to message at any time, and they’ll get back to you during their working hours.

What Can You Ask?

You can ask your dietitian anything related to:

✅ Nutrition & dietary advice tailored to your goals

✅ General health and wellness questions

✅ How to use the Vively app effectively

Important Information

If your question is outside their scope, they will refer you to an appropriate healthcare professional, such as your GP, specialist, or another health practitioner. Vively is not a replacement for your doctor—our goal is to empower you with data and support your health journey.

Your Vively Dietitian is here to help, guide, and support you, so make the most of this feature!

Watch the Video

To help you navigate this feature, we’ve created a short video demonstrating how the Chat section works. Watch below to learn how to ask questions, receive expert insights, and make the most of your personalised support in the Vively app. 🚀