If you're using the Freestyle Libre 2 CGM sensor, you need to initially scan the sensor to activate it. Here are the steps:
Open the Freestyle Libre 2 app on your smartphone
Ensure Bluetooth is enabled.
Hold your phone close to the sensor and scan it using the app.
Apple: Scan the sensor using the top of your phone
Android: Scan the sensor using the back of your phone
The sensor requires 60 minutes (1 hour) to warm up before it starts providing glucose readings.
Once activated, your CGM will continuously track glucose levels and the data will be displayed in the Vively app. If the Bluetooth connection strong, no further scanning of the CGM is required.
Ensuring a Smooth Connection
Keep Bluetooth enabled on your smartphone so your sensor can send real-time glucose updates.
If you experience connection issues, manually scanning with your phone or reader can help retrieve data.
Which phones are compatible?
The key requirement is built-in NFC technology.
For Apple users:
The FreeStyle Libre 2 app is compatible with iPhone 7 and newer models running iOS 11 or higher.
For Android users
Vively is not available on Huawei or other Android devices that don’t have Google Play Store
Android models that are not compatible with Vively include:
Xiaomi Redmi
Ulefone Armor 7 & Armor X7 Pro
Samsung Galaxy S6
Samsung Flip Z & Flip Z2
Samsung Galaxy A10S