If you accidentally entered the wrong weight during your Vively sign-up process, don’t worry—we’re here to help!
To update your weight or any other personal information, please contact our support team (contact@vively.com.au), and we’ll assist you with making the necessary adjustments.
You can also add your weight data in the Vively app:
Open the Vively app
Tap the “+” button on the home screen
Select “Weight” from the list
Enter your current weight
Tap "Log New Weight" to save
Head to the Track page to view your progress and trends over time
Note: Any inaccuracies in personal information, such as weight, will not affect your experience within the app or impact the insights you receive.
If you need further assistance, feel free to reach out—we’re happy to help! 😊