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What happens when I send a money request to friends who aren’t Vivid customers yet?
What happens when I send a money request to friends who aren’t Vivid customers yet?
François avatar
Written by François
Updated over a week ago

Your friends will receive an SMS with a payment link for the phone number you used to create the request.

This link leads to the website and your friends can choose to either become Vivid customers and send money directly through Vivid, or send it via bank transfer from their own bank.

In case of a bank transfer from their own bank, your IBAN and special payment reference will be shown:

  • Your IBAN is needed for your friends to settle the request with you

  • A payment reference is needed to connect the incoming transaction with the initial money request

Please note that in order for your friends to perform a bank transfer from their own bank, your IBAN and special payment reference will be shown.

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