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How can I withdraw my assets if my account was cancelled/closed?
How can I withdraw my assets if my account was cancelled/closed?
François avatar
Written by François
Updated over 9 months ago

If your account has been recently closed or you're having trouble accessing it, we can assist you in selling your assets. To proceed with the sale, we’ll need a bank statement issued in your name containing the following details:

  • Your full name

  • Your address

  • Your account number (IBAN)

The bank statement must be dated no earlier than three months from the date of your request’s submission, and it must be a high-quality scan, screenshot, or PDF. Once we receive the document, your assets will be sold, and the funds will be transferred to you within 5 business days.

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