While our Help Center is a great resource when looking for quick answers, Vivvix University offers on-demand, interactive courses that help you gain in depth knowledge on insights, reports, and features.

Click on the Help & Education Button located at the bottom-left corner of the application.

You can also access the University directly via the links provided below.

For Agencies, Advertisers, and Media Buyers: Click HERE

For Media Sellers: Click HERE

We recommend bookmarking the page for easy access.

Learning Path: A collection of multiple courses curated for a learning goal (e.g., get stated as a brand new user). A Learning Path is like a syllabus. You can access available Learning Paths on the left-side navigation menu within the University.

Agencies, Advertisers, and Media Buyers Learning Path

Media Sellers Learning Path

Course: Courses are the building blocks of Vivvix University. They are generally between 5-15 minutes and include video walk-throughs, reference materials, and interactive knowledge checks that allow you to check your understanding of the material covered. Courses are generally focused on a particular report or feature. Click on Courses located on the left-side navigation menu to access the full course list.

To view your courses, you can select the solution you are subscribed to by using the filter button located towards the top-right.

More courses are being added! If you have a suggestion for a course, please email it to education@numerator.com.

Q: Can I start and stop courses and Learning Paths?

A: Yes! You can start and stop at your leisure, and your progress will be saved so you can pick back up where you left off.

Q: How can I see which courses I’ve started and/or completed?

A: At the bottom of each Learning Path and course, you’ll see your status for that Learning Path/course.

Q: I’ve watched a video, but the continue button is greyed out and I can’t move to the next part of the course. What do I do?

A: First, please be sure you are using Chrome as your browser. Second, make sure you are not fast-forwarding at the beginning of the video. Third, try doing a hard refresh of your browser (Ctrl + F5, or Cmd+Shift+R on a Mac). After the refresh, let the video play and you should be able to move forward.

Q: I’m being asked to log-in again, but I forgot my password. How do I reset it?

A: Click “Reset password” on the log-in prompt.

If you have any additional questions, you can reach out to your local Vivvix Client Success Manager. Our support team is also available for assistance via email at customersupport@mediaradar.com.