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Log incoming and outbound calls as notes instead of activities in Pipedrive
Log incoming and outbound calls as notes instead of activities in Pipedrive

This recipe allows you to have your incoming and outbound calls logged as notes instead of activities against contact profiles in Pipedrive

Sam From VoiceRules avatar
Written by Sam From VoiceRules
Updated over 2 years ago

Default Behavior

VoiceRules <> Pipedrive integration allows you to call and text your customers directly from your Pipedrive account and logs all your activities in your account automatically. By default, we log all the incoming and outbound calls as activities in Pipedrive.

Behavior after the recipe is enabled

When this recipe is enabled, all your incoming and outbound answered calls are logged as notes instead of activities against contact profiles in your Pipedrive account.

Note: Missed Calls and Voicemails will still be logged as activities.

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