How does user management work?
K
Written by Kate
Updated over a week ago

User management allows you to add, remove and manage who has access to your company or charity’s Voilo Pay account.

Users can be added as either admins or members. Both admins and members have access to specific features of the Voilo Pay app.

Admins can add and approve new users or remove existing users. Bank account settings, such as adding a new account or switching an account are also restricted to admins only.

Members have access to a simplified version of the Voilo Pay app that allows them to request transactions and take payments. These payments are uniquely identifiable from the admins' transactions tab, statements, or user management panel in the app.

When signing up to Voilo Pay, all users are asked to provide their full name, and email address before creating a password. Registered users can then view their transaction details for the last month, as well as a record of past statements for previous months.

To access user management open your Voilo Pay app > My Team.

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