At Volatility.com.au, we strive to offer a straightforward and secure platform for your investment needs. It's important to note that once an account type is selected and created, changes to the account type are not supported. Here's what you need to know:
Account Type Limitations
Unfortunately, we do not currently support the ability to change account types once they have been established. Each account type has specific features and functionalities, and these are set at the time of account creation.
Opening a New Account
If you find the need to switch to a different account type, the process involves opening a new account. Please follow these steps:
New Account Portal: Access our dedicated New Account Portal to initiate the account creation process.
Select Desired Account Type: Choose the new account type that aligns with your current investment preferences and needs.
Submit Application: Complete the application form, providing the necessary information and documentation. Each new account must be submitted separately.
Considerations
Existing Account: It's important to be aware that your existing account will remain active, and the new account will be a separate entity. Ensure that you are comfortable managing multiple accounts if needed.
Funding and Transfers: If you plan to transfer funds from your existing account to the new one, please follow the standard funding and transfer processes outlined in our platform.
Need Assistance?
If you have questions or need assistance with the process of opening a new account or any related inquiries, our support team is here to help. Reach out through the "Contact Support" option on the platform or visit Volatility.com.au/support/contact.
Thank you for choosing Volatility.com.au. We appreciate your understanding and cooperation as we work to provide you with the best possible investment experience.