Uploading Account Documents
At Volatility.com.au, we've streamlined the process of uploading account documents to ensure a smooth and secure experience. Follow these steps to submit the necessary documents for account verification:
1. Pin Access to Application
To re-access your application and upload required documents, a unique PIN will be sent to your email. This PIN ensures secure access to the application portal.
2. Identification Documents
During the document upload process, you will be required to submit one of the following identification documents:
Driver License: A clear and legible copy of your valid Australian driver's license.
Passport: A scanned or photographed copy of the relevant pages of your valid Australian passport.
Birth Certificate: An original or certified copy of your birth certificate.
Steps for Document Upload:
Access the Application Portal: Use the PIN sent to your email to re-access the application portal.
Navigate to Document Upload Section: Look for the "Document Upload" or a similar section within the portal.
Choose Document Type: Select the type of document you are uploading, such as Driver License, Passport, or Birth Certificate.
Upload Document: Use the provided options to upload a clear and legible copy of the selected document. Ensure the entire document is visible and unaltered.
Review and Submit: Double-check the uploaded document to ensure accuracy and clarity. Once satisfied, submit the document for review.
Tips for Successful Upload:
Use high-resolution scans or photographs for better clarity.
Ensure the entire document is visible and not cropped.
Review document requirements to ensure compliance.
Document Verification Process:
Our team will review the uploaded documents promptly.
You will be notified of the verification status via email or through the application portal.
Need Assistance?
If you encounter any issues during the document upload process or have questions about the requirements, our support team is ready to assist you. Reach out through the "Contact Support" option on the platform or visit Volatility.com.au/support/contact.
Thank you for choosing Volatility.com.au. We appreciate your cooperation in completing the necessary steps for a secure and compliant trading experience.