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How do I update my email?

This article and video guide is for volunteers who need to change their email via the Volunteero app

Written by Lydia Clarke

Changing your email address? No problem! Whether you've got a shiny new email or are finally saying goodbye to that ancient address you made years ago? Just follow this guide to update it in Volunteero!

How to change your email

In order to change your email, you will need to:

  1. Go to the Volunteero app

  2. Go to the 'Profile' tab

  3. Go to 'Account Settings'

  4. Then select 'Change Password' (Can't find this? You may need to update your app)

  5. The page will show your old email that you currently use to log into Volunteero with, and then please input the new email you want to start using on this account

  6. You will receive a verification code to both emails to confirm the change

  7. Input both codes into the app

  8. You will then be logged out; you can log in with your new email. Your password will remain the same as the password you used with your previous email.

Video Tutorial

If you face any technical difficulties with changing your email, then you can reach a member of our team through the support page on your Volunteero app (Profile > App Support) or you can email support@volunteero.org. The Volunteero team is always happy to help! 😊

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