We know that sometimes a problem can occur that you aren't able to solve on your own. If this is the case, don't hesitate to get help!

We recommend having a look at our help center articles to find out if there is an article that could possibly solve your problem before taking any further steps. Just enter a keyword to find easily the right article!

If you have already found your volunteer program and have questions or problems with it, we advise you to contact its coordinator first. She/he will give you all the details you need, and help you organize your stay.

Click on "Ask a Question" on the program page to contact he/she at the top of the program page:

👉 Your message will be sent directly to the organization's messaging system and you will normally receive a response within two to three days.

In any case, you can always send a mail to helpcenter@volunteerworld.com or get in touch with our support team via our live chat. 

Our personal support team is always happy to help you with any problems that might arise. Don't hesitate to ask us! 

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