Processing your Voly Prepaid Card Transaction
Tap Unprocessed Transactions on the homepage of the app. The circled number shows how many transactions are to be processed.
You will see a list of your card transactions.
If you have multiple cards, swipe right on the top blue bar to go to your other card transactions.
Tap on the transaction you wish to process.
Select the expenditure category and add any other information if required.
Click the Image Icon to take a picture of the receipt or upload a file from the gallery.
Once ready, click Submit, then Yes to confirm. Your transaction has now been processed/pre-processed.
Process Voly Prepaid Card Cash Withdrawal
Tap on unprocessed transaction. The circled number shows how many transactions are to be processed.
You will see a list of your card transactions, including any cash withdrawals. If you have multiple cards, tap the right button on the top blue bar to go to your other card transactions. Tap on the cash withdrawal transaction.
3. You can add or edit other details if required (except the value and the date pulled from the transaction)
4. To add an ATM receipt, tap on ‘Image Icon’, where you can use your phone camera to take a picture of the receipt in real time or select an image from your gallery.
Once ready, click Submit, then Yes to confirm. The cash withdrawal has now been processed in your card account, and your cash account balance has been updated
Still have questions?
Send us a message through the chat icon in the web app, email us or keep looking through our Help Centre for more information.