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Call Forwarding in Canada — Is it included? At what cost?

The cost of call forwarding varies by provider and plan. Here's a summary by provider.

Written by Tommy Villeneuve

Call forwarding is required to use VoxNote. Its cost depends on your provider and plan.

Legend

  • ✅ Included at no charge — No additional cost, does not consume your plan minutes.

  • ⚡ Included, consumes your minutes — No additional charges, but each forwarded call uses your plan minutes (double on a limited plan).

  • 💰 Not included — Per-minute billing or monthly add-on required.


Bell

Personal — 💰 Not included

Business — ✅ Included at no charge


Rogers

Personal — ✅ Included at no charge

  • Included by default on Base, Essential and Popular plans.

  • Limit of 2,500 minutes of forwarding per month. Beyond that: $0.10/min.
    👉 See Rogers plans

Business — ✅ Included at no charge

  • Included on all business mobile plans.

  • Limit of 2,500 minutes of forwarding per month. Beyond that: $0.10/min.


Vidéotron

Personal — 💰 Not included

  • Not included by default on personal plans.

  • Pay-per-use: $0.75/min.

  • Monthly option available at approximately $5/month.
    👉 Vidéotron Call Forwarding

Business — 💰 Not included

  • Not included by default. Option must be added.


Fizz

Personal — ✅ Included at no charge (unlimited plans) / ⚡ Included, consumes your minutes (limited plans)

  • Included at no charge on plans with unlimited minutes.

  • If your plan has a limited number of minutes, each forwarded call consumes double minutes:

    • The minutes of the incoming call;

    • And those of the forwarded call.

  • No additional charges as long as you stay within your plan.
    👉 Learn more about Fizz plans

Business — No business plan available at Fizz.


TELUS

Personal — 💰 Not included

  • Not included by default on personal plans.

  • Monthly option available at $5/month, otherwise $0.75/min.

  • The North America Call Forwarding feature allows forwarding 3,000 minutes of incoming calls from Canada to a Canadian or US number (then $0.75/min extra).
    👉 TELUS Support – Call Forwarding

Business — Varies by plan

  • 💰 Not included on 5G Business Essential and 5G Business Essential PLUS plans.

  • ✅ Included at no charge on other 5G Business plans.


Virgin Plus

Personal — 💰 Not included

  • Not included by default on personal plans.

  • Pay-per-use: $0.25/min.

  • "Call Forwarding" add-on available at $6/month.
    👉 See Virgin Plus features

Business — No business plan available at Virgin Plus.


Fido

Personal — 💰 Not included

  • Not included by default on personal plans.

  • Pay-per-use: $0.20/min.

  • Monthly add-on price not confirmed at this time.

Business — 💰 Not included

  • Not included by default. Option must be added.


Koodo

Personal — 💰 Not included


Freedom Mobile

Personal & Business — ✅ Included at no charge

  • Included for calls made on Freedom or Nationwide networks.

  • Since the VoxNote number is assigned in the same region as your personal number, no long-distance charges apply.
    👉 See Freedom Mobile help


SaskTel

Personal — 💰 Not included

  • Available as a paid option, starting at $2/month depending on type (busy, no answer, all calls).

  • Long-distance charges apply if forwarding to a number outside your local calling area.
    👉 See SaskTel options


Eastlink

Personal & Business — ⚡ Included, consumes your minutes

  • Offered on all Eastlink mobile plans.

  • No additional monthly charges.

  • Forwarded calls consume your plan minutes.

  • Long-distance charges may apply if calls are forwarded outside your region.
    👉 See Eastlink support page


Information current as of April 2026. Plans and policies may change — always check with your provider if in doubt.


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