If you receive an error message stating 'Sorry, there was a problem when uploading your image. Please try again' when trying to upload a steer, and you're unable to see the images when you view steer reports, your internal network might be blocking this.
Please send this to your IT team:
The Vypr platform uses AWS S3 for storing uploaded images.
If your internal network restricts access to certain websites you may have to "whitelist" the following URL.
https://vypr-v3.s3-eu-west-1.amazonaws.com
It's important for the URL to be unrestricted to ensure the platform can be used correctly. It is used for downloading and uploading images across the platform.
If you are still facing issues, please get in touch via the help desk or send a message using the blue speech bubble at the bottom right corner of this page.