What are Follow-on Steers?
We now support Follow-on steers for certain steer types, allowing you to ask a subsequent question/s to either:
· everyone who answered your original question
· or just those who chose a specific option
Why would you want to do this?
To help you target a certain consumer behaviour/preference and to then be able to ask those consumers another question. Using Follow-on steers in this way helps you save your Private Demographics for larger projects rather than using one to create a group of up to 10k consumers who you may not need to target repeatedly.
Use Case example 1:
You want to understand the trade off between a long cooking time for authentic curry and a shorter time which will impact the flavour:
1. Single Answer: Would you like to be able to make authentic Indian curry at home?
- Yes
- Maybe
- No
FOLLOW ON TO THOSE WHO SAID YES
2. Single Answer: How long would YOU realistically be prepared to spend cooking curry?
- No more than an hour
- Up to 4 hours
- Up to 8 hours
NB: IF YOU ARE TARGETING ONE RESPONSE FROM YOUR ORIGINAL STEER YOU WILL BE TARGETING A SMALLER NUMBER OF CONSUMERS. YOU WILL THEREFORE NOT GET YOUR USUAL RESPONSE CAP. YOU WILL NEED TO MANUALLY CLOSE THE STEER OR SET THE DURATION TO 1-2 DAYS TO AUTOMATICALLY CLOSE.
Use Case example 2:
You have previously ascertained, from a Preference steer, that the most popular new chocolate bar would be an ‘Echo’, described as a wafer base with marshmallows on top, covered in milk chocolate. Now you want to know how much consumers will pay for it:
1. Preference: Which would you buy?
- 5 options including ‘Echo’
FOLLOW ON TO THOSE WHO SAID ECHO IN ‘ALL PREFERENCES’
2. Pricing: How much would you pay for this…?
- Set the price range 60p-£1.20
NB IF YOU ARE TARGETING ONE RESPONSE FROM YOUR ORIGINAL STEER YOU WILL BE TARGETING A SMALLER NUMBER OF CONSUMERS. YOU WILL THEREFORE NOT GET YOUR USUAL RESPONSE CAP. YOU WILL NEED TO MANUALLY CLOSE THE STEER OR SET THE DURATION TO 1-2 DAYS TO AUTOMATICALLY CLOSE.
All steers that are a Follow-on will display two arrows in the top corner of the steer.
How do I set it up?
Follow-on steers can be created from the following steer types:
- Yes/No
- Multi-Option
- Split by image/description
- Simple Choice
- Single Answer
- Preference
You can follow on using any steer type and it will cost 1 steer.
There are two ways you can use it. You need to head to the report of the steer you wish to follow on from:
1. To target all the people who answered this steer, click the button at the top
2. To target those who answered one option, select ‘Follow-on’
The number of respondents your steer will go to will be highlighted when you begin to create your Follow-on steer.
If you have any questions on this, please contact the helpdesk or use the blue speech bubble in the bottom right corner of the screen.