Explore our pre-built flow templates designed for sales, support, onboarding, FAQs, and more. Use these with WABB’s no-code chat builder to get started quickly and easily.

📌 Best Practices for Flow Templates

Make your WhatsApp flows user-friendly and effective, follow these simple guidelines:

✂️ Keep It Short and Simple
Avoid long messages. Focus on a single idea per step.
🗣 Use Conversational Language
Write like you speak—friendly, clear, and jargon-free.
❓ Limit the Number of Questions
Only ask what's essential. Avoid turning the flow into a survey.
🚦 Guide Users Clearly
Use buttons or quick reply options to make the next step obvious.
💬 Personalize When Possible
Include names or relevant details to make it feel more one-to-one.
🧱 Keep It Logically Structured
Design a clear, linear path unless branching is necessary.
🕐 Respect Users’ Time
Don’t use long delays or add unnecessary steps.
🧪 Test Before Launching
Preview and test the flow on mobile. Check for typos, broken buttons, and clarity.
📊 Monitor and Optimize
Track where users drop off or succeed, and adjust based on engagement data.
🚫 Don't Force Follow-Ups
If a user isn't interested or stops responding, don’t keep pushing. Avoid persistent nudges that can annoy users or result in spam complaints.