In this video, you will learn how to send flows directly in the Live Chat of Wabb
Enhance your customer interactions by sending flows directly through Live Chat in WhatsApp Bot Builder. This feature allows agents to handle common queries efficiently, freeing up time for more complex issues.
Steps to Send a Flow
Access the User Card:
Click on the three dots located in the top right corner of the user card.
Select and Send a Flow:
From the list that appears, choose the flow you wish to send.
The selected flow will be sent directly to the chat.
Screenshot showing the three-dot menu with the "Run Flow" option. Selecting "Run Flow" displays a list of available flows, allowing you to send a chosen flow directly into the chat.
For any questions or assistance, contact our support team via the chat icon in our help center. They’re ready to help you with any inquiries.