In this video, you will learn how to continue the automation of a flow that stopped midway in Wabb
If your automation flow stops unexpectedly, you can easily resume it using these steps:
Steps to Resume a Stopped Flow
Check Automation Status:
If automation is stopped, you'll see "Wabb is not working."
Screenshot displaying the message “Automation is off” when a chat is opened.
3. Resume Automation:
Click the "Start" button to resume immediately.
Alternatively, use the "Start delayed" option to set a specific time for the automation to restart automatically.
Screenshot showing option to Start automation by timer or Start immediately.
3. Pause and Stop Options:
If needed, use the "Pause for" button to pause automation temporarily.
The "Stop" button can halt automation completely if required.
Screenshot showing options to pause automation with a timer or use the Stop button, which pauses it for 60 minutes by default.
Why This Feature is Important
Seamless Interaction: Ensures conversations continue without losing progress.
Efficiency: Allows quick resolution of interruptions, minimizing downtime.
Customer Satisfaction: Maintains a consistent experience for users, reducing frustration from incomplete interactions.
For any questions, contact our support team via the chat icon in our help center. They're ready to assist you with any inquiries.