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How to Create Departments in Wabb
How to Create Departments in Wabb

Learn how to create support departments in Wabb

Updated over 5 months ago

In this video, you will learn how to create and manage departments in Wabb

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Step 1: Access Settings

Navigate to the left sidebar menu and select the "Settings" option.

Step 2: Access the Team

Within the Settings menu, click on "Team" to access options related to your company's members.

Step 3: Manage Departments

In the Team section, locate and click on the "Departments" tab or option.

Step 4: Create a New Department

On the Departments screen, you will see an option to "Create Department" or a + button. Click this option to start creating a new department.

Step 5: Configure the Department

On the department creation screen:

  • Department Name: Enter the name of the department you wish to create.

  • Include Company Owner: Check this option if you want the company owner to be automatically included in this department.

  • Select Members: Choose the team members who should be included in the department. Generally, you can select multiple members using checkboxes next to their names.

Step 6: Save the Department

After configuring all the necessary options, click the "Save" button to create the department.

Step 7: Use the Function

Once created, the department will appear in the list of departments on the same screen.

Now you can use the department to organize support and assignments within workflows or on the user card, using the "Assign" function and opening support.

These steps should help you successfully set up a department in WABB and better organize your team's structure.

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