In this video, you will learn about the types and sizes of files allowed in the flows of Wabb
In WhatsApp Bot Builder (WABB), you can easily add various types of media files to enhance your flow. Here’s a breakdown of the types of files you can send, along with their format and size limitations, plus a few tips to help you manage them effectively.
File Types and Size Limits
Images:
Accepted Formats: JPEG, PNG
Maximum Size: 10 MB
Use Case Example: Add product images or instructional visuals.
Videos:
Accepted Format: MP4
Maximum Size: 15 MB
Use Case Example: Share video tutorials or promotional content.
Files:
Accepted Formats: Various (e.g., PDF, DOCX)
Maximum Size: 15 MB
Use Case Example: Send important documents like invoices, guides, or terms and conditions.
Audio:
Accepted Format: MP3
Maximum Size: 15 MB
Use Case Example: Use voice notes for personal messages or instructions.
How to Check File Limits
When creating a content block, each media element will display the maximum allowed size and accepted file types, so you can quickly confirm if your file meets the requirements.
Tips for Managing Files
Format and Size: Ensure that your files align with the format and size requirements to avoid upload issues.
Compression: If a file exceeds the size limit, try compressing it using online tools or reducing its resolution (for images and videos) to maintain quality while decreasing file size.
Troubleshooting: If you experience any issues, feel free to reach out to our support team via the chat icon in the bottom right corner—they’re here to help!
For further assistance, our team is always available in the help center chat. We’re ready to support you with any inquiries.