In this video, you will learn how to set a value for a user field within a flow in Wabb
In WhatsApp Bot Builder (WABB), setting user fields is crucial for capturing and storing user data dynamically. Here’s how to create and use user fields effectively:
Creating a User Field
Via Settings:
Navigate to Settings and select User Fields.
Click on the Create New User Field button.
Fill in the required details:
Name: Give your field a descriptive name (e.g., "User Name," "Property Type").
Type: Choose the appropriate data type (e.g., Text, Number, Date, etc.).
Description: Optionally, add a description for clarity.
Directly Within Flows:
While building flows, click the "+" button within various blocks where you can store values.
Select the option to store the value in a user field; this will create the field if it doesn't already exist.
Example Use Cases:
Real Estate Agency Flow:
Start by asking for the user's name and store it in a user field.
Ask what type of property they're interested in (e.g., house, apartment) and save their choice in a "Property Type" field.
Use these fields to notify agents with personalized information, enhancing the customer experience.
E-commerce Example:
Ask for the user's email to store in a user field for order confirmations.
Inquire about their preferred product categories (e.g., electronics, clothing) and save that data for future recommendations.
Managing User Fields
To edit or delete a user field, go to the User Fields section in Settings, select the field you want to modify, and choose the appropriate action.
By setting user fields, you can automate data collection and personalize interactions effectively. If you have any questions, feel free to contact our support team through the help center. They are ready to assist you!