After payment confirmation, you will receive your login credentials, including a temporary password and all the necessary details to get started. Our team will contact you promptly to guide you through a personalized onboarding process on a Gmeet or Zoho Meeting.

WABB imposes no restrictions on the number of broadcasts you can send in a day, however, you should gradually increase the broadcast volume. We strongly recommend using the platform responsibly by prioritizing opted-in contacts and avoiding spam. Ensure your messages adhere to Meta’s guidelines by refraining from spreading false, hateful, or inappropriate content.

Yes, you can import contacts from any database into our platform using an Excel sheet. Simply follow the template provided on our platform to upload contacts in bulk.

Our tool works once you scan the QR code. After that, automation will continue even if your phone is offline.

Yes, you can connect WABB and still use WhatsApp Web on another device. It supports the latest update allowing multiple devices.

WABB is a cloud-based SaaS platform. There's no need to download anything—simply scan the QR code, just like you would for WhatsApp Web.

Each license allows only one WhatsApp number, but you can add multiple agents, each with their own login. For another number, you would need to purchase a new license.

Yes, WABB supports integrations through Webhooks and APIs. We also offer native integration with Zapier, allowing you to connect with over 7,750+ apps seamlessly. Our dynamic Integration Block enables you to connect to platforms like Shopify, WooCommerce, Zoho, Zapier, and other CRMs, POS systems, booking/reservation software, order management tools, and more.

Additionally, using our Webhook feature, you can send WhatsApp messages from WABB via external software like Shopify, WooCommerce, Zoho, CRMs, and many others based on specific triggers, making your workflows highly efficient and automated.

With WABB, enjoy unlimited broadcasts to engage all your customers without extra costs, making customer interaction seamless and economical. Leverage powerful integrations with tools like Shopify, Google Sheets, and Razorpay to automate workflows and save time. Benefit from 1-month premium support for a smooth onboarding experience, guided by our experts for immediate results.

Plus, gain exclusive access to a community of like-minded business owners to share strategies, tips, and experiences for mutual growth.

We offer monthly Starter and PRO plans on our website wabb.in. However, the annual subscription is the most comprehensive and cost-effective option. It is renewable after 12 months under the same terms and can be paid in up to 12 installments using various payment methods.

When you purchase WABB, You will assigned a onboarding specialist who will help you with the initial setup and guidance. After that for any technical help you can always reach out to our support. We also have articles and videos on every feature to help you with. You will never feel left alone.

The first seven days after completing your payment are considered a free trial, allowing you to test WABB and determine if it aligns with your business goals. If you're not satisfied during this period, we offer a no-questions-asked full refund.

We accept payments via UPI, Razor Pay, or credit card.

Yes, simply navigate to the "Contacts" tab and click on "Add Contacts." A window will appear to guide you through the process step-by-step.

Not yet, but this feature will be available between March and April.

During your onboarding call, you will receive support guidelines, including details about our chat and hotline services, which you can use to reach out to us at any time.

Yes, our platform allows you to send contact cards. When the user clicks on the contact card, they will have the option to either message the contact or save it directly to their device.

Yes. WABB works with any WhatsApp number—fixed, business, personal, virtual, etc. Note: WABB does not connect to the official WhatsApp API.

In addition to keywords, our platform offers additional ways to trigger actions when someone sends a message, referred to as Default Flows:

Additionally, flows can also be triggered through campaigns. When a user sends a keyword linked to a campaign, it initiates a specific flow.

The 12-month period starts only when you activate WABB. You can choose to activate it later, within 30-45 days of purchase. The activation details, including the credentials, will be sent to you via email and WhatsApp at the time of purchase, giving you the flexibility to start using the platform when you're ready.

We are an open-source platform built using Meta's libraries, which are made available to developers worldwide.

Yes, you can integrate with various payment methods using our dynamic integration block and Webhook feature.

Yes, you can access the documentation here: https://api.wabb.in/swagger/

The audio appears as recorded at the time.

No, the data is linked to the license, not the WhatsApp number, so the information remains intact.

See if the software you want to integrate with WABB is compatible with Zapier, Webhook or Open API. You can check this and request integration documentation through platform support.

With our platform, the risk of your numbers being banned is as minimal as it is when using the official API. There is no risk of your number being blocked if you use the platform responsibly. To ensure this, avoid spamming and focus on contacting opted-in users or those who value your messages and expect to hear from you. This will minimize the chances of your messages being marked as spam or reported while maintaining the reputation and health score of your number.