WATER PARK
Any Water Park reservation requires full payment at the time of booking.
All Water Park sales shall be offered Waco Surf Trip Protection and all sales are final. Refunds and Resort Credits are subject to the following rules:
Full refunds (less the Waco Surf Trip Protection and processing fees) will be provided for any booking covered by Waco Surf Trip Protection if the booking is canceled a minimum of 24 hours prior to your visit.
*Waco Surf must be notified via email at least 24 hours prior to your reservation date.
Any booking not covered by Waco Surf Trip Protection that is canceled shall receive no refund or Resort Credits.
Any unused reservations cannot be refunded after the date for which a reservation was made.
Guests who are asked to leave the premises will not be offered a Surf Resort Credit or refund for their purchase and could have their account marked for future attempted purchases.
Any Surf Resort Credits that are issued subject to this policy are only valid for the current surf season which usually ends 12 months after the issued date.
Surf resort credits have a 1 time use only. If bookings are canceled using a Standard or Priority Surf Resort Credit, the credit will not be able to be reused or reapplied to a booking.
Should surf be canceled by the resort for any reason, the customer will be offered a Priority Surf Resort Credit for future use. Waco Surf is in no way financially responsible for any travel costs or fees acquired in the rare event that the surf must be shut down due to local or federally mandated closures, and/or unforeseen mechanical, safety or weather-related reasons.