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What if I am late to my surf session?

Cancellation and late arrivals to surf sessions

Jillian avatar
Written by Jillian
Updated over 6 months ago

We recommend arriving at least 20-30 minutes before your scheduled session if you have visited us before, and at least 30-45 minutes before your session if this is your first time. This gives us time to get you checked in at the front desk, check your waiver and hand you a wristband before sending you on your way to get ready and head down to the surf tower to enter the surf lagoon.


If you’re running late, please email us at info@wacosurf.com as soon as you can and we will hold your session for you.


If you are going to be more than 10 minutes late to your session, and have not reached out to us, we reserve the right to cancel your spot in the session and resell it to a waiting guest.


Please note : Missed sessions are not eligible for refunds, credits or rebooks.

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