Update the full name or phone number associated with your personal WanderOS account from the Profile tab in Settings.
Changes to your Profile apply to your WanderOS user account. They do not change the contact information displayed to guests on your direct booking site.
The Profile tab is for your personal dashboard account only. To change the contact email, phone number, or address shown publicly on your direct booking site, see How to update your site contact information.
Update your name or phone number
Log in to WanderOS at app.wander.com.
Open View settings.
Select the Profile tab.
Update the Full name or Phone number field.
Full name: Your new name appears immediately in the top-right avatar menu and on any internal activity (notes, audit logs, team mentions) going forward. It is not shown to guests.
Phone number: Enter the number in international format, including the country code (for example,
+1 415 555 0123).
Select Save.
Your updated information is saved to your personal WanderOS profile.
To change the email address, phone number, or physical address displayed on your direct booking site, see How to update your site contact information.
Troubleshooting
If something does not work, check the most common causes below.
Phone number is rejected: Re-enter the number in international format with a
+and country code, no spaces or dashes (for example,+14155550123).Email field is locked: This is expected. Email cannot be changed from the Profile tab. Invite the new email as a team member instead — Add, remove/delete a team member
Updates show on the site instead of just my account: They will not. The Profile tab is your personal dashboard account only. To edit the contact details shown to guests, use How do I update my site's contact email, phone number, and address in WanderOS?
You do not see a Profile tab: Confirm you are in Settings (avatar menu, top left) and not Property Settings. The Profile tab is the first tab in account-level Settings.
FAQs
Why cannot I edit my email address?
Why cannot I edit my email address?
You cannot change your email address from the Profile tab. Your email is tied to your login and cannot be edited here. If you need a different email on the account, invite the new email as a team member, then have that user sign in with their own login. See Add, remove/delete a team member for the steps.
Where does my Profile name and phone appear?
Where does my Profile name and phone appear?
This number is your personal contact and is not shown to guests on your booking site. The Profile tab is your personal dashboard account only. To edit the contact details shown to guests, use How do I update my site's contact email, phone number, and address in WanderOS?
I am not seeing a Profile tab.
I am not seeing a Profile tab.
Confirm you are in Settings (avatar menu, top left) and not Property Settings. The Profile tab is the first tab in account-level Settings.
Why is my Phone number rejected?
Why is my Phone number rejected?
Re-enter the number in international format with a + and country code, no spaces or dashes (for example, +14155550123).
Why is the email field locked?
Why is the email field locked?
This is expected. Email cannot be changed from the Profile tab. Invite the new email as a team member instead — Add, remove/delete a team member
Need help? We're here for you.
Your support team is standing by to answer any questions. Simply email support@wander.com or use the chat widget under 'Help Center'.