Introduction After taking the time to craft and submit your ad on Want Ad Digest, it can be concerning if it doesn't appear on the platform as expected. There are several reasons why your ad might not be showing, and understanding these can help you troubleshoot the issue effectively.
1. Approval Process
Timing: All ads submitted to Want Ad Digest undergo an approval process to ensure they meet our guidelines and standards. This process typically is swift, but it can sometimes take a bit longer, especially during peak times or weekends.
Compliance with Guidelines: Your ad must comply with our policies, including the prohibited items policy. If your ad contains prohibited items or violates any guidelines, it may not be approved.
2. Technical Issues
Incomplete Submission: Sometimes, ads are not completed or submitted properly. Ensure that after creating your ad, you complete all the required steps and receive a confirmation of submission.
Website Maintenance: On rare occasions, technical maintenance or updates on the website may delay the posting of new ads.
3. Account Issues
Account Verification: Some categories may require additional verification. If your account hasn’t been fully verified or there are any outstanding issues, this could affect your ad’s visibility.
Payment Issues: If your ad falls under a category that requires payment, ensure that the payment was successful and that there are no outstanding issues.
4. Incorrect Category or Search Filters
Category Selection: If you've chosen a category that doesn't accurately represent your item or service, it might not appear in the expected search results.
Search Filters: Users often use filters to narrow down their search. Ensure that the details in your ad, like location or price, are accurate so it appears in relevant searches.
5. Ad Duration and Expiration
Ad Duration: Each ad has a set duration after which it will no longer be visible. Check if your ad duration has expired.
Renewal Requirements: Some ads may require renewal or updating after a certain period to remain active on the platform.
Conclusion If your ad isn’t showing on Want Ad Digest, consider the above points to identify and rectify the issue. For further assistance, you’re welcome to contact our customer service at support@wantaddigest.com, call 518-279-1181, or visit our contact page at https://www.wantaddigest.com/contact-us/. Remember, for security-related concerns, communicate directly with our customer support team.
Remember that the Want Ad Digest team is here to assist you, and we aim to make your experience as smooth as possible. Happy selling!