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How to Set Up a Dedicated Email Domain in GoHighLevel - Step 3

Ensure your emails reach inboxes instead of spam by setting up a dedicated email-sending domain for marketing and automation.

Written by Eric Kelly

Why Set Up a Dedicated Email Domain?

By default, GoHighLevel (or your agency) provides a shared email domain, but using your own domain improves:
✅ Email deliverability (avoiding spam/promotions folders)
✅ Brand consistency (your emails come from your domain, not a generic one)
✅ Security & trust (reducing the chance of being flagged as spam)

Example:

If your website is abcwindowcleaning.com, you’ll create a separate subdomain like:
📧 mail.abcwindowcleaning.com → Used for email marketing & automation

This ensures your main business email (e.g., info@abcwindowcleaning.com) remains separate and unaffected.

Step 1: Navigate to Email Settings

1️⃣ Go to Settings → Click "Email Services"
2️⃣ Click "Create Dedicated Domain"

Step 2: Add Your Email Sending Domain

1️⃣ Enter your new email domain (e.g., mail.abcwindowcleaning.com).
2️⃣ Click "Add and Verify".

You will now see a list of DNS records that need to be added to your domain provider.

Step 3: Connect Your Domain (DNS Setup)

You have two options depending on where your domain is registered:

Option 1: Automatic Setup (For GoDaddy & Cloudflare Users)

  • If your domain is hosted on GoDaddy or Cloudflare, GoHighLevel can connect automatically.

  • Click Continue, log in to your provider, and follow the prompts.

Option 2: Manual Setup (For All Other Domain Providers)

If your domain is with Namecheap, HostGator, Bluehost, etc., follow these steps:

1️⃣ Click "Add Record Manually"
2️⃣ Copy and paste the 5 required DNS records (SPF, DKIM, MX, etc.) into your provider’s DNS settings.
3️⃣ Important: Add the 6th optional DMARC record (this boosts deliverability with Google & Yahoo).
4️⃣ Save your changes and return to GoHighLevel.
5️⃣ Click "Verify Domain" ✅

⏳ Verification Time: It can take 30 seconds to 72 hours for DNS changes to update.

Step 4: Verify Your Email Domain

  • After 72 hours, go back to Email Services → Click "Verify Domain".

  • Once verified, all records will turn green, and GoHighLevel will issue an SSL certificate for secure email sending.

🔴 Important Reminder:
You must verify your email domain within 14 days, or it will be deleted from GoHighLevel’s system! Set a reminder to check back and verify within 72 hours to avoid issues.

Next Steps

📌 Watch the next video to continue setting up your GoHighLevel account.
📌 Learn how to configure SMS & calling features for full communication automation.

🚀 You’re almost done! Let’s keep going and get your system fully functional.

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