Introduction to GoHighLevel Calendars
GoHighLevel’s calendar system is a powerful tool for managing appointments, whether you’re in sales, service-based industries, or coaching. This guide walks you through the setup process, different calendar types, and advanced settings to optimize your scheduling.
Step 1: Accessing the Calendar Section
Log in to GoHighLevel.
Click Calendars in the left-side menu.
The default view shows a weekly calendar, but you can toggle between daily, weekly, and monthly views.
Use the New Appointment button to manually book meetings.
Step 2: Connecting Your Calendar
To prevent double bookings, sync GoHighLevel with your existing calendar.
Navigate to Settings > Business Profile > My Staff.
Select your profile (or a team member’s).
Scroll down to Calendars.
Click Connect and choose:
Google Calendar
Outlook Calendar
iCloud Calendar
Calendly (Beta)
Allow access and select which calendar should sync for availability checks.
Step 3: Creating a New Calendar
Go to Settings > Calendars.
Click Create Calendar.
Choose a calendar type:
Personal Booking – One-on-one appointments.
Round Robin – Distributes bookings among a team.
Class Booking – One host, multiple attendees.
Collective Booking – Multiple hosts required.
Name your calendar and set up its URL.
Define booking availability (e.g., Monday-Friday, 9 AM - 5 PM).
Step 4: Advanced Calendar Settings (Optional)
1. Meeting Customization
Customize the event title (e.g., “John Doe – Sales Call”).
Choose a meeting location:
Google Meet
Zoom
Phone
Custom location
Set meeting duration and buffer time (e.g., 15 min between meetings).
2. Forms & Payments
Choose what details the client must enter (name, phone, etc.).
Enable pre-fill options for returning visitors.
Allow guests to join the meeting.
If charging for meetings, connect a payment processor like Stripe or PayPal.
3. Notifications & Reminders
Send confirmation emails/SMS to the client and assigned user.
Enable automatic reminders (e.g., 1 hour before).
Customize follow-up messages.
4. Rescheduling & Cancellation
Allow clients to reschedule or cancel their booking.
Set rules (e.g., "Changes must be made 4 hours in advance").
5. Calendar Troubleshooting
Use the troubleshoot feature to check why a slot is unavailable.
Step 5: Sharing Your Calendar
Once your calendar is set up, share it with clients:
Copy the permanent booking link.
Generate a one-time link for a specific client.
Embed the calendar on your website.
Conclusion
You now have a fully functional GoHighLevel calendar! This guide covered the basics of setup, customization, and advanced settings. In future articles, we’ll dive into advanced scheduling strategies and automation.