Average Ticket focuses on increasing how much customers spend during each transaction.
Because the customer is already buying from you, improving average ticket can create fast profit growth without needing additional leads.
Modules in this phase
Overview
Scripting
Cross Selling
Upselling
Decoy Offer
Recap
Select Average Ticket Ideas
Overview
This module explains why increasing transaction size is one of the fastest profit opportunities in service businesses.
Even modest increases per job can compound into major annual revenue gains.
Scripting
Scripting helps you create intentional customer conversations that naturally increase sales.
You’ll learn how to:
Recommend services confidently
Introduce offers naturally
Improve consistency across your team
Increase customer trust while increasing revenue
Tip
Scripting is often the fastest-win strategy in this phase.
Cross Selling
Cross selling means recommending complementary services alongside the primary purchase.
Examples include:
Gutter cleaning with window cleaning
Filter replacement during HVAC service
Refrigerator cleaning add-ons for house cleaning
This module helps you identify your strongest add-on opportunities.
Upselling
Upselling means helping customers move to a higher-value option.
Examples include:
Standard vs premium packages
Basic vs deep cleaning
Economy vs full-detail services
You’ll learn how to structure offers so premium options feel valuable and logical.
Decoy Offer
The Decoy Offer strategy uses pricing psychology to guide customer decisions.
By positioning three strategic options together, you can increase selection of your preferred package.
This module helps you build a pricing structure that improves conversions without creating confusion.
Recap
Review the average ticket strategies covered throughout the phase and identify which opportunities feel most aligned with your business model.
Select Average Ticket Ideas
Select the strategies you want added to your Implementation List.
Your selected ideas will carry into the implementation phase later in the course.