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Using Forms and Surveys with Custom Opportunity Fields

Written by Gail

Incorporating opportunity custom fields into forms and surveys is a game-changer for data collection. This feature enables users to gather opportunity-specific information seamlessly, optimizing the efficiency of tracking and managing opportunities.

How-to Steps:

  1. Access the Form or Survey Builder:

    • Navigate to the form or survey builder in Sites > Forms.

    • Add a form/survey or edit an existing one.

  2. Navigate to the Custom Fields Section:

    • Go to the 'Add Form/Survey Element' section by clicking on the + icon on the top left corner.

    • Go to the Custom Fields section.

    • Select the 'Opportunity' category from the custom fields dropdown.

  1. Add Desired Opportunity Custom Fields:

    • Choose the specific opportunity custom fields you want to include in your form or survey.

    • Drag and drop these fields into your form or survey layout.

  2. Configure Opportunity Settings:

    • In the settings modal, configure the opportunity settings by selecting a pipeline, stage, status, and opportunity value.

    • Utilize the 'Create Pipeline' option if you need to set up a new opportunity pipeline.

  1. Save and Submit:

    • Save your form or survey.

    • Upon submission, an opportunity will automatically be created and mapped to the contact generated from the submission.

Benefits:

  • Efficiency: Streamlines the process of tracking and managing opportunities directly from form and survey submissions.

  • Customization: Offers flexibility in configuring opportunity settings to match your specific needs.

  • Automation: Reduces manual effort by automatically creating opportunities upon form or survey submission. This way you will be able to seamlessly move data inputted by the contact directly into your opportunity-related custom fields.

Pro Tips:

  • Organize Custom Fields: Utilize the collapsible format to keep your custom fields neatly organized under their respective parent folders.

  • Optimize Pipelines: Regularly update your opportunity pipelines to reflect the current sales process, ensuring accurate data collection and tracking.

FAQ/Use Cases:

  • How do I ensure all necessary data is captured?

    • Include all relevant custom fields and configure the settings appropriately to capture comprehensive opportunity data.

  • Can I create multiple opportunity pipelines?

    • Yes, you can create and configure multiple opportunity pipelines to suit different sales processes or product lines.

This feature's integration allows for a more organized and automated approach to handling opportunities, significantly enhancing your data collection and management capabilities.

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