You can include recurring products in your product list in the Document Builder. Setup fees for products will appear as separate line items. When you combine one-time and recurring products, the one-time item is only billed on the first invoice. You can also add recurring schedules to document templates, with the start date set to the document's completion date. Here’s a simple guide on how to use this functionality efficiently.
How to Use
Adding Recurring Products to Your Document
Access Document and Contracts: Go to the payments section in your platform and click on documents and contracts. Click on the new document option.
Add Product List: Include a product list in your document.
Include Recurring and One-Time Products: Add both recurring and one-time products to the list.
Set Up Recurring Schedule:
If a recurring product is added, configure a schedule from the product list properties.
Set the invoice sending date as either the document completed date or a custom date.
Manage Setup Fees: If a setup fee is associated with a product, it will appear as a separate row item in the product list.
Complete the Document: Once the document is completed, an invoice will be sent:
Recurring if at least one recurring product is included.
One-time if no recurring products are included.
Notes
Initial Setup Required: A payment integration must be connected to set up recurring products.
One-Time and Recurring Charges: One-time products will only be charged in the first invoice while recurring products will continue as scheduled.
Irreversible Payment Status: Once a payment is marked as completed, it cannot be reverted.
Pro Tips
Detailed Instructions: Ensure clear instructions are provided in the document template for recurring payments to avoid confusion.
Custom Scheduling: Use custom scheduling to align the recurring payments with your business cycle, improving cash flow management.
Automate Notifications: Set up automated notifications to remind customers of upcoming recurring payments, enhancing the payment collection process.