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How To Create a Custom Date Trigger

Written by Gail

NOTE: Depreciated feature no new update required

You may want to create a custom date trigger to use for a custom holiday campaign or another specific date action you want to fire off in WarPlan . Follow this tutorial to learn how to create and use the custom date trigger. (For an overall understanding of Triggers, check out our "How Triggers Work" tutorial.)

Step 1: Define an Audience.

The trigger you'll create momentarily will require a trigger or some other "defined audience" in order to fire off appropriately. The easiest way to do this is to apply a tag to your contacts. For this example, we're creating a custom date trigger for New Years. Perhaps you want to send a "Happy New Year" communication to your entire database. You'd want to ensure every contact in WarPlan has a general tag.

  • Create a general tag such as "Database" or "General" (in our example we use "test".)

  • Add this tag to your contacts.

    • You can bulk-add the tag using the Bulk Actions in your Contact section, you can create a trigger to add it to contacts in a specific campaign that applies to all contacts, or you can set a best-practice to add the tag during an import of any new contacts into WarPlan .

Step 2: Create the Custom Date Trigger

  • Navigate to Triggers

  • Create a New Trigger

  • For Part 1, choose Custom Date Reminder.

  • Define filters for Month Is and Day Is. Choose a month and day. In this example, we're using December 31, for a "Happy New Years" type campaign or message.

  • Add the Has Tag filter, and choose a tag.

    • NOTE: you must define a specific audience using a tag or custom field. If you just choose a month/day the trigger will not fire. WarPlan will assume NO ONE instead of EVERYONE without a particular audience defined.

  • Fill out Part 2, and choose the action to fire off, such as adding contacts to a campaign or sending an email or SMS.

  • Save the Trigger.

  • Change the dropdown from "Draft" to "Activate" to start using your trigger.

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