You will receive a new email every time a customer places an order if you are the email tied to new orders on your supplier profile. Here's everything to do with understanding your email!
Here's what an order email will look like:
Firstly, you'll find the header:
This will display all of your the important information you need to know at a glance; your delivery date, the location, which supplier (if you run multiple depots) has been selected, and the account code tied to that location.
You'll then find the sub-body for the email:
This will show you a more in-depth break down of the order details, including the location, legal name, customer, order number (which is the most important number used to reference an order on Purchase Warrior- including back orders tied to that order), and the delivery address. Alongside that, any notes that have been made from the customer on that order will also be displayed.
Lastly, you'll find the main body of the email:
You can click on the "Review" link to be redirected to the Purchase Warrior platform and view or modify the order there.
You can also see all of the order details, such as the product SKU, product name, product description, order quanity, unit size, net, tax, and gross costs, any delivery fees attached to the order, and the final total.
Finally, any additional information will be provided below that, such as the order number, submission date, and contact details- just in case you need to reach the customer.
One last feature tied to the email will be a CSV file attached to the top, which displays all the information found in the email formatted as an Excel sheet. This is helpful if you personally track or record all your orders, or need to format it on a third-party application.
☺️ Have any questions or need support? Reach out to us on our email. We're here to help!




