PLEASE NOTE: Name changes can only be made to a booking up until 1 day prior to departure. In order to make a name change, you and the new booker first have to confirm the change in writing.
All you need to do is simply email us at help@wastelandtravel.comand provide the name and email address of the new booker - please ensure you enter this accurately. We'll then contact both of you to make sure you are both happy with the name change process.
Key Points:
The New Booker must have a Wasteland Travel Account already created before you request the Name Change. Please ensure the email address that the Original Booker enters is the one that the New Booker has created an account with.
The New Booker will receive an email from us asking them to agree to the terms of the booking.
The Original and New Bookers must both accept the name change email sent to them to confirm the name change.
Once done, the name change is complete through WLT
Please note that there will be a £50 admin fee to any name changes made after the payment deadline
Any money already paid on the booking will be left to sort out between yourselves. Any changes that need to be made to the booking are also subject to the conditions found in our Terms and Conditions.
Any insurance booked is non-transferable and the new person must ensure that they are insured to travel directly. Following the above, you will be advised on what to do next.
When the damage deposit gets returned, it will be returned to the new owners account as they'll be asked for bank details in order to claim this back.
If you are wanting to process a name change after the payment deadline both parties will need to confirm the name change by emailing help@wastelandtravel.com accepting all pre-booked options including rooming allocations, transport options, equipment hire and the payment conditions. It is the responsibility of both parties to arrange payment between themselves.