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What is the 14 day cooling off period?

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Written by Wasteland Travel
Updated over 7 months ago

You may withdraw from participation in the group policy at any time by giving notice of that intention to Wasteland Travel .

If the cover does not meet your needs, there is a ‘cooling off’ period of 14 days from the date the insurance policy has been purchased and premium is paid, which you may cancel the insurance in writing to Wasteland Travel at help@wastelandtravel.com.

If you decide to cancel your insurance after the 14 days, any return of premium will be calculated from the date such participation ceases, provided you have not travelled or been the subject of a claim during any period for which cover was provided, in which case no refund will be due. We reserve the right to charge a reasonable administration fee.

(Please note: Cancellation cover is operative from the time you are accepted for cover. Therefore, if you withdraw from participation in the group policy you will be charged for the period between being accepted for cover and your travel departure date).

Please see full terms and conditions for cancelling your insurance within the policy documentation.

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