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Getting Started with the Accountability Board

A quick overview of how to define responsibilities, assign ownership, and create clarity around who is accountable for key areas of the business.

Taylor Owen avatar
Written by Taylor Owen
Updated over 2 months ago

The Accountability Board is a visual system that organizes responsibilities by person so everyone can clearly see who owns what across the company. Each team member automatically appears on the board, and their responsibilities are displayed beneath their name in a simple kanban layout. This makes accountability obvious, prevents duplicated ownership, and creates an accurate snapshot of how work is distributed across your organization.

As your team grows or roles shift, the Accountability Board gives you the flexibility to adjust responsibilities quickly. If someone takes a vacation, changes roles, or leaves the company, their responsibilities can be reassigned with a simple drag and drop. This structure keeps ownership visible, reduces confusion, and supports stronger execution. By maintaining a single place where responsibilities are clearly defined and continuously updated, your team gains more consistency, more alignment, and fewer operational gaps.


Five Steps to Get Started

1. Review your automatically populated team members
Wave adds every active member of your organization to the Accountability Board automatically. Start by reviewing the list of people already displayed. If your company uses teams or departments, you can filter the board to focus on a specific group. This helps you view responsibilities in context and makes the initial setup faster and more intuitive.

2. Add each person’s key responsibilities
Open each team member’s column and begin listing their primary responsibilities. These should represent outcomes they own, not long task lists. Examples include customer onboarding, weekly reporting, infrastructure reliability, or hiring pipeline management. Aim for clarity and accuracy so each person’s ownership is easy to understand at a glance.

3. Identify gaps or unclear ownership
Once the responsibilities are added, scan the board for anything missing. If you notice a responsibility that no one owns, create it and assign it. This step often uncovers hidden gaps in your operations. It also ensures the Accountability Board reflects the company’s real needs rather than assumptions.

4. Check for responsibility overlap
Look for any responsibilities that appear under more than one person. Overlap causes confusion and slows execution. Choose a single owner for each responsibility and reassign items to maintain clean ownership lines. Others can support the work, but ownership should remain with one person.

5. Make adjustments through drag and drop
Use the drag and drop layout to refine the distribution of responsibilities. Reassign responsibilities from overloaded team members to others if needed. Move responsibilities to align better with people’s roles and strengths. Continue refining until the distribution feels balanced, intentional, and aligned with your organization’s structure.


Tips and Tricks for Best Results

Keep responsibilities outcome focused
Use short, clear descriptions that describe what someone owns, not how they complete it.

Regularly review and update
Revisit the board whenever roles shift or new responsibilities emerge to keep it accurate.

Use filters to focus
Filtering by team helps you understand how responsibilities flow within departments or functional groups.

Avoid shared ownership
Assign one clear owner for every responsibility. Shared accountability leads to missed outcomes.

Integrate it into your leadership rhythm
Use the board during planning, one on ones, and weekly check-ins to reinforce clarity and alignment.

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