If you or your partner have bad credit, you won’t be able to progress individually as a single applicant. You’ll need to wait and reapply once you can both pass the soft credit check.
We require information about all individuals who will reside in the home. As your partner's financial status could affect yours, if they will live in the home, they must be included in your application alongside you. This applies even if your partner won't have any ownership of the home or won't contribute to the rent.