We recently migrated to a new version of our platform to provide a faster, more reliable experience with improved features. As we continue to stabilize everything post migration, you may experience some intermittent issues over the next week.
To help put your mind at ease, we've answered some of the most common questions below.
Where can I view available brands and products?
You can still find all available brands and products under the Publishers section in the left-hand navigation.
As part of our platform migration, some brands and product listings are still being updated, so you may notice more brands appearing with the days.
For the best experience, we recommend checking back once the remaining post-migration updates have been completed.
How do I add or update my social accounts?
You can add or update your social accounts at any time by navigating to Settings, located in the bottom-left corner of the platform.
From there, click on "Account" and simply add your social accounts on the "Website" section.
Will my existing tracking links still work? What about my API integration?
Tracking Links
Yes! All of your existing tracking links will continue to work as expected. There's no need to recreate or update any links you've already shared.
API Integration
Your current API will continue to support link generation through August 31, 2026. After that date, it will no longer return reporting data.
We recommend migrating to the new API as soon as possible. The new API offers improved performance, greater reliability, and access to all of the latest reporting capabilities moving forward.
Is there a user guide or documentation for the new platform?
Yes! We're currently updating all of our documentation.
Once the remaining post-migration work is complete and the platform is fully stabilized, we'll publish an updated user guide and share it with all partners.
We're also refreshing our Help Center with new articles, guides, and FAQs to make it easier to navigate the new platform and quickly find the information you need.
Thank you for your patience while we complete these final migration updates.