General Questions
Wayward Definitions
How are creators defined?
How are creators defined?
Creators are defined as any individual or entity that drives purchases through product recommendations. This includes content creators, publishers, affiliate networks, and beyond.
What is the difference between an 'Amazon direct' or 'Affiliate' product/link?
What is the difference between an 'Amazon direct' or 'Affiliate' product/link?
Where possible, we recommend using Amazon Direct because you will get increased commission and we’ve seen increased conversion rates for those products.
‘Amazon Direct’ products are Amazon affiliate products with bonus commissions, where there are Wayward-exclusive commission rates that have been negotiated directly with the brand but the purchase event occurs on Amazon.
‘Affiliate’ products are those that are available through affiliate programs with no Wayward-exclusive commission rates.
Payment
How can I track my sales?
How can I track my sales?
You can view clicks, add to carts, conversions, sales, and commissions through the Wayward Portal under the ‘Data’ tab. If you need a custom data, reach out to creators@wayward.com and we will get you the data that you need.
How do I get paid?
How do I get paid?
Enter your banking information in the account info section in order to receive payments.
How long does it take to get paid?
How long does it take to get paid?
Your payment wait-time depends on the type of product that you promote. For Amazon Direct, you get paid on a longer cycle because of the lag in Amazon payments. More details are provided in the Amazon section.
How does Wayward make money?
How does Wayward make money?
Check our pricing page for more information. We take a usage fee for all transactions and charge a SaaS fee for brands that have connected their Amazon account.
Product Selection
How do brands end up on Wayward?
How do brands end up on Wayward?
Wayward has a dedicated brand team that onboards brands onto our platform. We aim to onboard brands that fit well with our current creator base and that are the best performing brands for our creators. We're always looking to find more brands, so if you cannot find a product that you want to promote, email creators@wayward.com and we will get them onto Wayward ASAP.
How do I find brands and products to promote?
How do I find brands and products to promote?
You should be able to navigate the 'Discover' tab in the Wayward Portal to find the products that you love and want to share with your audience. We will also be emailing you regularly with special deals and promotions.
Can I request a product?
Can I request a product?
Yes, definitely. We understand that creators need to try the product to make the most authentic recommendation for others. To coordinate receiving samples from the brand, simply follow the request a product flow on each product card. However, only some high-performing creators (as determined by Wayward) are eligible for a sample request.
Can I get custom commissions and discount codes from brands on Wayward?
Can I get custom commissions and discount codes from brands on Wayward?
Yes, for high-performing creators, Wayward will help you win even larger bonus commissions and discount codes your desired brand.
Wayward Store
How much control do I have over the UX of the shopping experience?
How much control do I have over the UX of the shopping experience?
You have final say over the UX that your customers see on your store. This includes store font, themes, etc. You can add Amazon Direct or Affiliate product listings.
How much time do I have to put into creating my store?
How much time do I have to put into creating my store?
We know that your time is valuable. We make it easy to run your store, where the only management will be any specific product content that you want to add. We'll take care of all of the domain hosting, product management, and everything else that takes time away from you doing what you love.
Do I have to promote products through my store?
Do I have to promote products through my store?
No, you can promote links to your product recommendations anywhere you want. We've seen creators be successful promoting through social posts, within articles, and beyond.
Amazon Direct
Payment
Do I get paid on top of Amazon Associates?
Do I get paid on top of Amazon Associates?
No. Wayward links don't support Amazon Associates tags. As a creator, you'll need to choose whether to use links from Wayward OR Amazon Associates on a product-by-product basis.
When will I get paid?
When will I get paid?
Wayward pays out for Amazon Direct products once a month. You get paid at the beginning of the month for all sales made two months prior, about 30 days after those sales have been officially reported. For example, if you drive two conversions: 5/13/23 and 5/20/23, you will get paid out for those sales (and all other sales converted in the month of May) on 7/1/23.
How does Wayward handle returns?
How does Wayward handle returns?
Any returns made within the month or 30 days after that a conversion occurred will be automatically deducted from your commission for that month.
How long does it take conversions to populate?
How long does it take conversions to populate?
Please give at least 48 hours to allow for Amazon to recognize a sale.
Amazon Associates
Can I promote Amazon Direct products if I'm not an Amazon Associate?
Can I promote Amazon Direct products if I'm not an Amazon Associate?
Yes, having an Amazon Associate tag is not a requirement for Amazon Direct products. If you are an Amazon Associate, you will have to choose between an Attribution tag or an Associates tag for Amazon Direct products.
There's a discrepancy between my Amazon Associates and Wayward sales?
There's a discrepancy between my Amazon Associates and Wayward sales?
We bill our brands based off Amazon Attribution, and you should not link your Amazon Associates tag in your Wayward link. You only get paid bonus commission on Amazon Direct products that you are promoting (and other products on within that brand). You will not get paid out for any indirect purchases.
API Integration
Do you have an API that I can use to pull product links?
Do you have an API that I can use to pull product links?
Yes, we have an API to pull Amazon direct links only. Here is a link to our API documentation.